In addition, the company has established a process for receiving and handling complaints from stakeholders. This includes defined steps for investigation, the appointment of an investigation committee, and the monitoring and resolution of complaints. The company places great importance on protecting the rights of whistleblowers and those involved, ensuring fairness and preventing any form of retaliation. The process is supported by effective information management technology, which includes access control and annual reviews. A summary report is also prepared to keep management and relevant parties informed, enabling them to track progress and make necessary improvements.